Hyatt Regency Schaumburg Full-Time Front Desk Clerk
Company: Marcus Corporation
Location: Schaumburg
Posted on: May 18, 2023
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Job Description:
Job Description Hyatt Regency Schaumburg Full-Time Front Desk
Clerk - ( 220000AF ) **Description****The Hyatt Regency Schaumburg
is an upscale hotel located across from the Woodfield Mall and just
15 minutes from OHare. The Hyatt Regency Schaumburg was recently
renovated to satisfy a discerning clientele who share a common need
for value without sacrifice.****An integral part of the Hyatt
Regency Schaumburgs success will be attributed to the this position
with a hands on approach to guest satisfaction and service team
stewardship will dictate first and lasting impressions people have
of the Hyatt Regency Schaumburg.** **Greet and registers guests,
provides prompt and courteous service, and closes out guest
accounts upon completion of stay.*** **Able to provide accurate and
appropriate information to guests and customers.** * **Input and
retrieve information routinely from computer systems with
electronic and numerical codes.** * **Make appropriate selection of
rooms based on guests' needs.** * **Responds to guest requests and
handle guest issues or reports complaints to management.** *
**Remain calm and alert, especially during emergency and/or heavy
hotel activity.** * **Promptly answering telephone in professional
and clear manner. Input all information into computers to
communicate guest requests and complaints.** * **Effectively deal
with internal and external customers, some of whom will require
high levels of patience, tact, and diplomacy to defuse anger,
collect accurate information and resolve conflicts.** * **Answer
guest questions regarding area or hotel, outlet information and
services.** * **Greet and welcome guest as they arrive to the
hotel.** * **Perform other duties as assigned.** * **Ability to
stand and move throughout the front office and continuously perform
essential job functions.** * **Ability to read, listen, and
communicate effectively in English, both verbally and in writing.**
* **Ability to access and accurately input information using a
moderately complex computer system.** * **Hearing and visual
ability to observe and detect signs of emergencies.** * **High
school diploma or equivalent required.** **For benefit eligible
hires:*** **Health, dental, and vision coverage** * **Life
insurance** * **Short-term and long-term disability** * **Dividend
Reinvestment Program** * **Matching 401K** Equal Opportunity
Employer**Primary Location**: United States-Illinois-Schaumburg
Hyatt Regency Schaumburg
Keywords: Marcus Corporation, Schaumburg , Hyatt Regency Schaumburg Full-Time Front Desk Clerk, Other , Schaumburg, Illinois
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