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Seasonal Outlet Team Associate, Flex - Woodfield

Company: Bloomingdales
Location: Schaumburg
Posted on: September 16, 2023

Job Description:

  • Competitive Pay & Sales Commissions
  • Flexible Scheduling
  • Instant access to earned wages with PayActiv
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee Discount at Bloomingdale's & Macy's Stores About

    Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

    Job Overview

    The Seasonal Sales Associate's primary objective is to drive sales and profit by providing assistance in two functions: Customer Engagement and Merchandising Efficiency. Customer Engagement: Seasonal Sales Associates provide outstanding customer service, sell, and serve the needs of the customer in a manner that is friendly, efficient, helpful and ensures the customer feels valued. Merchandising Efficiency: Seasonal Sales Associates are responsible for various tasks that support store operating efficiency including pricing, merchandise handling, stock processing, stockroom organization, floor recovery. Perform other duties as assigned.

    Seasonal associates are eligible to receive a bonus incentive upon completion of their seasonal assignment, colleague discounts and the opportunity to be a part of an iconic brand during the most exciting time of the year.

    Essential Functions

    Selling Expectations - Customer readiness:
    • Consistently deliver an outstanding customer experience.
    • Perform the F.A.S.T. behavioral expectations of the Outlet Selling through Service model.
    • Exhibit exceptional selling floor behaviors that include eye contact, confident greeting, appropriate conversation and ability to connect customer to Outlet Team Member.
    • Ensure fitting room behaviors create a clean, neat, easy to shop environment and demonstrate an urgency to move the goods back to the selling floor.
    • Consistently display behaviors that improve the service experience with an efficient, swift check out experience, which is friendly and genuine to include ability to promote participation in our Loyalty program.
    • Perform various points of sale register transactions including sales, returns, payments and the counting of cash efficiently and accurately.
    • Responsible for selling floor recovery, to include fold, straighten and size merchandise to standard.
    • Must always have an upbeat, "can do" attitude and the ability to balance multiple priorities based on the needs of the team. Merchandising Expectations - Merchandise processing/Operational efficiencies:
      • Flexibility to work schedules based on business needs and inbound truck schedule. Receive and record trailer delivery.
      • Offload, sort and prepare merchandise for floor ready processing.
      • Assist team members with ensuring items are floor ready, tagged, and ticketed. Protects Company assets, adhering to all operational procedures including: Access Control, Merchandise Protection, Risk Management, Receiving & Processing and Fine Jewelry.
      • Maximize stockroom space and maintain the highest level of organization and efficiency.
      • Complete price changes, damages/salvages, job outs.
      • Assist in maintaining a clean, neat and organized back office receiving and stockroom space. Additional Expectations:
        • Must adhere to all company standards as provided in the Employee Handbook. Maintains a clean and safe work environment.
        • Regular dependable attendance and punctuality.
        • Supports team members, understanding how teamwork plays an important role in providing a positive customer experience. Qualifications and Competencies
          • High School Diploma or equivalent required.
          • 1-2 years related experience.
          • Must be 18 years or older.
          • Able to easily engage in conversation.
          • Social ease and quick response to customer needs and inquiries.
          • Able to maintain composure in difficult situations.
          • Detailed oriented about product knowledge.
          • Able to communicate effectively with customers, peers and management.
          • Basic math functions to operate register, handle money and make change.
          • Able to use a calculator.
          • Able to work independently and as part of a team in a learning environment.
          • Able to use and navigate multiple technological devices.
          • Ability to sell and build a sale through conversational interaction.
          • Enjoys meeting and interacting with customers; demonstrates strong interpersonal skills.
          • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures.
          • Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required. Physical Demands
            • Constant moving and standing.
            • Able to lift 10 lbs.
            • Able to reach, grasp, stoop, kneel, crouch and climb ladders.
              This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Keywords: Bloomingdales, Schaumburg , Seasonal Outlet Team Associate, Flex - Woodfield, Other , Schaumburg, Illinois

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