Part Time Associate Patient Care Coordinator - Delafield, WI
Company: Optum
Location: Delafield
Posted on: May 27, 2025
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Job Description:
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Explore opportunities with Optum, in strategic partnership with
ProHealth Care. -ProHealth Care is proud to be a leader in health
care services, serving Waukesha County and the surrounding areas
for more than a century. Explore opportunities across the full
spectrum of care as you help us improve the well-being of the
community with your skills, compassion and innovation. Be part of a
collaborative environment that strives for excellence, nurtures
respect and ensures high-quality care delivery to our patients.
Join us in making an impact as an Optum Team Member supporting Pro
Health Care and discover the meaning behind -Caring. Connecting.
Growing together. -
The -Associate Patient Care Coordinator -supports patient care
delivery in the areas of patient reception, scheduling, insurance
verification, payment processing for campuses with hospital and
medical group departments.
Location: -2750 Golf Rd, Delafield, WI 53018
We offer 4 weeks of paid training. The hours of the training will
be based on schedule or will be discussed on your first day of
employment.
Primary Responsibilities: -
Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
Provides wayfinding instructions and assists with hospital information as requested
Coordinates patient admission needs, bed assignments, and tracking boards where applicable
Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
May perform other duties upon request
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma/GED -(or higher)
1+ years of previous customer service experience in an office setting or professional work environment
Beginner level of proficiency with Microsoft Office Products
Ability to work an average of 28 hours per week, between the hours of 7:45am - 8:00pm depending on business need
Ability to work every other weekend from 7:45am - 4:00pm
Must be 18 years of age or older
Preferred Qualifications:
Experience in a medical office or hospital admitting/registration office
Experience with electronic medical records system
Knowledge of medical terminology
Soft Skills:
Excellent customer service skills
Excellent written and verbal communication skills
Demonstrated ability to work in fast paced environments -
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**PLEASE NOTE** The sign-on bonus is only available to external candidates. - Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. -
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The salary range for this role is $16.00 -to $28.85 -per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. -
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UnitedHealth Group -is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Schaumburg , Part Time Associate Patient Care Coordinator - Delafield, WI, Other , Delafield, Illinois
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