Security Officer -Lobby Ambassador

Company: Allied Universal
Location: Chicago
Posted on: June 1, 2025

Job Description:

Security Officer -Lobby Ambassador



Job Locations

US-IL-Chicago






Category (Portal Searching)

Security Officer Level



Workdays Available

Monday - Friday



Shifts Available

Afternoon, Morning



Business Unit

AUS






































Overview









Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.













Job Description









Job SummaryProfessional Full-Time Armed Lobby Ambassador to secure a corporate site in downtown Chicago. This position combines customer service with public safety, offering a consistent weekday schedule in a high-profile setting. Schedule DetailsEmployment Type: Full TimeCategory: Security Officer LevelShifts Available: Morning, AfternoonWorkdays Available: Monday - Friday CompensationPay Rate: $21.50 / Hr RequirementsMust be 21+ years of ageArmed Guard Card/License required1-2 years of security experience preferredStrong verbal communication and customer service skillsProfessional appearance and demeanorDutiesGreet and assist visitors and tenants professionallyMonitor lobby access and enforce security protocolsRespond to incidents and emergencies as neededConduct patrols and maintain a visible security presenceComplete accurate and timely reports As a Lobby Ambassador, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Ambassador's primary duty is to provide the tenants and guests of AUS' client with superior customer service, and the ability to understand and meet their needs and assist them with a multitude of tasks. Additionally, the Lobby Ambassador will perform post specific security duties to ensure the client's tenants and guests have a positive and efficient experience during entry and exit of the building.Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Operate Access Control system to verify guest registration, reason for visit, check and log identification
• Serve as the first point of contact when an employee, tenant, or guest enters the lobby, ensuring a positive and efficient experience.
• Serve as the face of the customer, as well as AUS, by graciously greeting and attending to employees/visitors/tenantsMinimum Requirements:
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    *A valid driver's license will be required for driving positions onlyPerks and Benefits:
    • Health insurance and 401k plans for full-time positions
    • Schedules that fit with your personal life goals
    • Ongoing paid training programs and career growth opportunities
    • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...
      
      
      
      
      
      
      
      
      
      
      
      
      
      Closing
      
      
      
      
      
      
      
      
      
      Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
      
      
      
      
      
      
      
      
      
      
      
      
      
      Requisition ID
      
      
      
      
      
      
      
      
      
      2025-1376834
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      

Keywords: Allied Universal, Schaumburg , Security Officer -Lobby Ambassador, Other , Chicago, Illinois