Sr Carpet Technician SHBF Buffalo Grove
Company: Sears Holdings Corporation
Location: Schaumburg
Posted on: January 8, 2021
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Job Description:
$3,000 Sign on Bonus may apply to qualified applicants! The Sr
Carpet Technician SHBF is responsible for providing quality carpet
and upholstery cleaning and other related services to customers.
This position supervises Technicians on all pre-assigned jobs, as
well as additional services purchased by the customer while in the
home. JOB DUTIES/RESPONSIBILITIES: Ensures safe driving of Company
vehicles to the next scheduled appointment Surveys and discusses in
detail with the customer any services to be completed Explains and
sells as many additional services that the customer may desire,
including additional carpet and upholstery cleaning, carpet
protector, deodorizer and spotter Ensures that all pre-assigned
jobs are successfully completed Completes and reviews invoices with
the customer and secures payment for service Determines the
Technician has properly secured all equipment in truck Telephones
the next customer to alert them of time of arrival and shares with
dispatch Remains constantly aware during the course of the day of
supervisory responsibility toward the Technician to proper training
to complete job assignments Completes all paperwork upon returning
to the branch, and turns in all invoices, payments and charges to
designated person Assists the manager with the on-the-job training
and development of new Technicians Performs other duties as
assigned JOB REQUIREMENTS: High school diploma or equivalent 1-2
years of related experience Valid Driver License for the State of
employment 18 years of age or older REQUIRED SKILLS: Ability to
maintain a good driving record in compliance with Company
requirements Ability to remain informed of current industry
knowledge Good customer service techniques, including follow
through on all matters of sale, with adept use of a full range of
proven selling techniques Ability to develop and maintain positive
relations with fellow Associates and external customers, and to
assist a wide range of individuals in a variety of functions
Ability to be a team player Good verbal and written communication
skills Ability to remain in good physical condition with no history
of back problems Ability to lift 50 lbs. on a regular basis
Keywords: Sears Holdings Corporation, Schaumburg , Sr Carpet Technician SHBF Buffalo Grove, Professions , Schaumburg, Illinois
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