Help Desk Analyst I
Company: Robert Half
Location: Schaumburg
Posted on: January 12, 2021
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Job Description:
Ref ID: 01310-0011654520Classification: Help Desk Analyst
ICompensation: DOERobert Half Technology is looking for a Help Desk
Analyst to support local and field users in a growing company. As a
Help Desk Analyst, you must have a passion for solving problems in
a dynamic and rapidly-changing work environment. Because this Help
Desk Analyst role is very visible within the company, you will have
the opportunity to make a positive impact on the department and
organization. This Help Desk Analyst role is based in the
Schaumburg, Illinois area and is a long-term temporary-to-full-time
opportunity.Responsibilities- Identify recurring technical issues
and propose solutions to address the root of the problems-
Independently investigate and implement solutions to technical
issues - Provide IT support for operating systems, productivity
software, and a variety of other applications used internally- Help
and follow up on technical help tickets submitted via phone, email,
and walk-upsJob Requirements:- Proven experience in installing and
configuring operating systems, networked and local printers, and
business applications - Prior experience with IT support ticketing
systems - Demonstrated knowledge of user administration and bug
fixing in a client server environment - Basic networking concepts -
Active problem-solver who listens for customer cues and actively
resolves problems with grace and integrity - Microsoft Office 365
experience required - Strong familiarity with Desktop Operating
System - VPNs (virtual private networks) experience preferred -
Experience with Active Directory - Solid understanding of Microsoft
Windows 10Robert Half Technology matches IT professionals with
remote or on-site jobs on a temporary, project or full-time basis.
From roles in software and applications to IT infrastructure and
operations, we provide you unparalleled access to exciting career
opportunities.Our experienced staffing professionals can promote
you to employers and advocate on your behalf. We provide access to
top jobs, competitive compensation and benefits, and free online
training. For more opportunities, get the Robert Half app and
receive instant notifications when our AI matches you with
jobs.When you work with us, you're working with the best. Robert
Half has been recognized as one of FORTUNE's "Most Admired
Companies" every year since 1998 and was named to Forbes' inaugural
list of America's Best Temporary Staffing Firms.Questions? Call
your local office at 1.888.490.4429. All applicants applying for
U.S. job openings must be authorized to work in the United States.
Benefits are available to temporary professionals. Visit
https://roberthalf.gobenefits.net/ for more information.-- 2020
Robert Half Technology. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
to Robert Half's Terms of Use
(www.roberthalf.com/terms-of-use).
Keywords: Robert Half, Schaumburg , Help Desk Analyst I, Professions , Schaumburg, Illinois
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