Regional Color Analyst / Advisor

Company: Canon Solutions America, Inc.
Location: Schaumburg
Posted on: May 15, 2022

Job Description:

US-IL-Schaumburg - US-IL-Chicago - US-TX-Irving - US-GA-Norcross Canon Solutions America, Inc.Requisition ID: 26622Category: Product SupportPosition Type: Full-TimeOverviewAs a Regional Color Analyst, you are responsible for the Pre & Post Sales technical contributions associated with Canon Solutions Americas production inkjet systems. The RCA provides pre-sales collaboration with regional sales representatives to understand customer requirements and objectives, help set realistic advanced color expectations and instrumental in aiding in best addressing customer needs. Post sales activities include providing advanced color customer training with flagship inkjet solutions along with maintaining the knowledge level of field analysts that are responsible for delivering like courses for other Canon inkjet production presses. The RCA is responsible for the delivery of complex color workflow and inkjet solutions into customer environments with a mindset focused on multi-vendor integrations and advanced color print applications in commercial print, transactional and direct mail environment. Responsibilities- Responsible for Canon production inkjet color support in assigned region- Provides expert level knowledge and design solutions for color management at an enterprise level with the ability to understand and articulate the impact of color management on varying technologies, data streams, and competitive products.- Provide train the trainer and knowledge transfer to field analyst counter parts that are maintaining AIC trainings of secondary production inkjet products.- Provides Third Level product support to all internal and external customers throughout the assigned region.- Designs and communicates complex technical solutions in an easily understood manner to internal and external customers.- Develops complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Deep understanding of offset, toner, and inkjet printing required.- Work in a team environment as an integral part of Team 360 driving print volume at targeted customers.- Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support.- Works closely with sales personnel to maintain pulse of assigned territory- Reacts quickly to issues that arise in assigned region and actively works to prevent escalation with a mindset to customer first- Trains customers on color theory, workflow and color management. Qualifications- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.- Experience in printing pre-sales/post- sales support in production environments. Understand and be comfortable using the Adobe Creative Suite product, Quark Xpress, impositioning software and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF). Able to use and operate Postscript/PDF file handling tools- Acrobat Pro, Distiller, etc. Experience on document delivery through web portals and automation of downstream process and finishing, strong understanding of commercial/ transactional print environments with a strong understanding of Commercial Print markets and current or legacy products.- Excellent verbal and written communication skills. Ability to interact and communicate in a professional, easily understood method with both internal and external customers.- Understanding of commercial and transactional print environments.- Strong understanding of color theory and color management.- Experience with production inkjet printing.- Experience on HP Indigo and Xerox iGEN environments.- Extensive travel may be required, up to 70% to multi-state sites with frequent overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required.- Fiery Professional & Expert Certification, Certified G7 Expert, Certified Color Management Professional Master a plus. Company OverviewAbout our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.If you are not reviewing this job posting on our Careers' site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at .#CSA Posting Tags#LI-EF1 #PM20 #LI-HYBRIDPI177192715

Keywords: Canon Solutions America, Inc., Schaumburg , Regional Color Analyst / Advisor, Professions , Schaumburg, Illinois