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E-Commerce Business Analyst

Company: BISCO Dental Products
Location: Schaumburg
Posted on: January 15, 2023

Job Description:

BISCO is seeking an E-Commerce Business Analyst to join our thriving organization. We are an internationally recognized manufacturer of medical devices for the dental industry, specializing in the advancement and research of adhesive and composite technology. Our I.T. team is an important part of our growth.If you are seeking to leverage your E-Commerce knowledge with a rapidly expanding business and work within a positive, respectful, and team environment, then we want to talk to you!Our E-Commerce Business Analyst will be responsible for technical support, performance analysis, and continuous improvement of all e-commerce and on-line platforms.Salary range: $73K to $85K, commensurate with experienceBenefits: Medical, dental, and vision insurance, HRA and FSA, short and long-term disability, life insurance, PTO, 401(k) profit-sharing with match, and potential year-end bonuses. RESPONSIBILITIESThe job responsibilities of this position may include, but are not limited to:

  • Provide technical support, process optimization, and problem correction for our e-commerce platform and websites.
  • Support e-commerce business owners with technical changes needed to implement our e-commerce strategy.
  • Provide key metrics, reporting, behavioral analysis, testing, and other performance analysis to interpret e-commerce / website problems and opportunities and assist in setting up direction.
  • Establish and maintain interfaces between our ERP and the various dental procurement platforms and marketplaces.
  • Seek ways to maximize our presence and selling effectiveness on these platforms in partnership with e-commerce business owners.
  • Participate in e-commerce/website strategy and planning meetings.
  • Partner with the Salesforce Administrator to ensure website user engagement data is made available to the CRM system.
  • Stay current with e-commerce technology and continually suggest innovations that can improve our digital selling capabilities.
  • Support and give direction to outside consultants as needed.
  • Support special I.T. projects.
  • Perform other duties as assigned.QUALIFICATIONS
    • Associates degree in a relevant discipline; Bachelor's degree in computer science preferred. Relevant experience will be considered in lieu of formal education.
    • 2 years' experience supporting e-commerce platforms with direct experience including UX development, SEO optimization, back-end support, and reporting / analytics.
    • Knowledge of common web-related code such as HTML, CSS, and JavaScript.
    • In-depth understanding of web analytic tools such as Google Analytics.
    • Strong business understanding of UX design and SEO.
    • Strong written and verbal English communication skills.
    • Experience with API-based interface development and NetSuite a plus.
    • Legally authorized to work in the U.S. and do not now, and will not in the future, require sponsorship for employment visa status to work for our company.This position will be required to work out of the Schaumburg, IL office.WHY BISCO, INC.?Bisco, Inc. stands out because of our culture and core values:
        • Respectful - Professional. Humble. Considerate.
        • Positive - Friendly. Inclusive. Curious.
        • Team Player - Helpful. Cooperative. Flexible.
        • Agility of a small company but the stability of a big company
        • Industry-leading dental restorative products
        • Broad exposure to activities across the company
        • Family-oriented environment with positive team players
        • Approachable, respectful, and down-to-earth people
        • Long-tenured employees to whom the leadership is committed
        • Employees feel valued and are proud to be a part of the company
        • Monthly whole-company fun events!Since 1981, BISCO has provided innovative dental restorative products to dental customers around the world. Our primary focus is adhesive and composite technology. Located northwest of Chicago in Schaumburg, our ISO 13485 certified facility includes on-site manufacturing and research. Our privately-owned organization provides the opportunity for a close-knit environment that encourages inter-departmental collaboration. For more about us, please visit our website at is an excellent opportunity to make an impact and to grow professionally, while contributing to the company's success!Hours: 8:30 a.m. to 5 p.m. Mon-FriEOENo agencies please PI200468010

Keywords: BISCO Dental Products, Schaumburg , E-Commerce Business Analyst, Professions , Schaumburg, Illinois

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