Client Service Analyst

Company: Benefit Express
Location: Schaumburg
Posted on: March 16, 2023

Job Description:

Client Service Analyst - Entry Level Opportunity

Benefitexpress is a leader in cloud-based solutions for benefits administration. Our platforms are used by well-known brands in healthcare, retail, education and government.

By offering technology that integrates all benefits, in a one-stop-shop, benefitexpress provides simplicity to complex plans and offers a very custom-made experience to engage and educate employees while offering employers an ease of benefit management that is unmatched in the market. benefitexpress provides a full range of services including; benefit enrollment, management and administration as well as direct bill services, reimbursement account administration, carrier bill reconciliation, total compensation statements, and a full-service call center.

By joining our team, you become part of the future of benefits delivery.

What we need:

Calling all recent grads or individuals looking to start a new career in the benefits industry. We currently have an opening for a Client Services Analyst located in our corporate offices in Schaumburg, IL. The Client Services Analyst will work daily analyzing electronic client files to maintain the accuracy of all benefit enrollments and terminations.

* This is an entry level role

What you will do:

* Analyze electronic files, client imports, carrier exports, payroll exports and deduction files
* Communicate directly with insurance carriers to make updates and keep eligibility in sync
* Work daily on client services questions/issues and provide timely follow up to the client or plan participant
* Post and analyze imported and exported files
* Trouble shoots any errors on the files as well as enrolling and/or terminating participant's eligibility at each carrier

What you will need:

* Bachelor's degree or equivalent work experience
* 1-3 years of administrative/benefits experience
* Proficient knowledge of MS Office Suite software with Windows operating system, specifically a Rockstar knowledge of Excel
* Must be accurate, articulate, thorough and have sound judgment

Why work here:

At benefitexpress, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer the following perks:

* Medical/Dental/Vison
* 401(K) with Employer Match
* Generous PTO policy
* Voluntary benefits including Pet Insurance, FSA, and HSA Accounts
* Expand your knowledge with our tuition reimbursement program
* Opportunities for career development including external events and internal Lunch and Learns with a promote from within philosophy
* Be comfortable at work with our business casual dress code
* Give back to your community with paid volunteer time to participate in a project of your choosing

We require a post-offer background check. Equal Opportunity Employer

Keywords: Benefit Express, Schaumburg , Client Service Analyst, Professions , Schaumburg, Illinois