Sr. Business Acct Exec, SMB Direct Sales
Posted on: May 12, 2022
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.
Job Summary Sell Comcast Internet, Data, Video and Voice services
to small and mid- size businesses focusing mainly on advanced
communications solutions including PRI, Hosted PBX and
multi-location opportunities. As part of sales process, create and
deliver face-to-face sales presentations that demonstrate knowledge
of the latest Comcast products and services. Promote the sale of
bundled products to ensure the optimal solution for the customer.
Sell with goal of exceeding departmental financial and unit
targets. Stay abreast of competitive landscape and emerging
technologies to best position Comcast Business Services in the
Territory development to include development of local business
partnerships and organizational affiliations and local enhancement
of Comcast positioning and brand.
Maintaining quality sales records and preparation of sales and
activity reports as required.
Responsible for Customer Satisfaction and supporting a positive
impression of the Comcast Experience.
New acquisition sales of Comcast Commercial Internet, Video and
Voice services to small and mid-size businesses.
Generation of new leads with targeted businesses through various
prospecting activities, including cold calling, canvassing,
customer referrals and partner relationships.
Focus on advanced communications solutions including PRI, Hosted
PBX and multi-location opportunities.
Identify improvement areas thru a consultative process that would
enhance our prospects ability to communicate more effectively both
internally and externally to their customers.
Effectively manage a territory with a high activity and
comprehensive business plan.
Management of defined Territory to include development of local
business partnerships and organizational affiliations and local
enhancement of Comcast positioning and brand.
Team with technical, customer service and related support staffs to
ensure end-to-end customer sales and satisfaction and thereby drive
new revenue growth.
Consistently maintain a pipeline of qualified prospects that will
yield production levels of monthly quota performance and above.
Remain knowledgeable of Comcast products and services to facilitate
Achieve and exceed assigned sales and business quality
Adherence to all company standards and business
Punctual, regular and consistent attendance.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for
how you do your job.
Own the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences.
Win as a team - make big things happen by working together and
being open to new ideas.
Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our
This information has been designed to indicate the general nature
and level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
While possessing the stated degree is preferred, Comcast also may
consider applicants who hold some combination of coursework and
experience, or who have extensive related professional
Relevant Work Experience
Base pay is one part of the Total Rewards that Comcast provides to
compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: Comcast, Schaumburg , Sr. Business Acct Exec, SMB Direct Sales, Sales , Schaumburg, Illinois
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