Sales and Service Specialist
Company: Bridgestone Corporation
Location: Schaumburg
Posted on: May 13, 2022
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Job Description:
Sign-On Bonus of $2000!* The retail Sales and Service Specialist
(SSS) is a unique hybrid role for stores and is intended as a key
pipeline for future career-growth within BSRO. This role is
primarily responsible for serving the Boss (customer) through
assessing the Bosses' needs, recommending appropriate products
and/or services, performing entry-level vehicle services, and
ensuring Boss satisfaction through thorough and timely completion
of services. Successful individuals in this role will learn all
aspects of store operations and effectively flex between
interacting/serving the Boss and efficiently completing basic
vehicle service tasks as required.Bridgestone Retail Operations
(BSRO) is part of Bridgestone Americas and employs over 22,000
teammates in North America. BSRO operates more than 2,200
company-owned stores, including Firestone Complete Auto Care, Tires
Plus and Wheel Works locations. With locations across North America
and more than $3 billion in tire and auto service sales,
Bridgestone Retail Operations is the right place to build a career.
Whatever role you fill, when you represent the Bridgestone name,
you are a valued teammate, and part of our larger mission to Serve
Society with Superior Quality. We start by offering each teammate
more than just competitive pay. We provide formal training,
performance incentives, paid vacation and holidays, competitive
healthcare packages for full-time and part-time employees, and a
401k plan to help build towards your future. We believe people can
only provide superior service and quality to others when they are
allowed to bring their whole self to work and know they are
supported. We believe in championing all perspectives, individuals
and teams because we understand the importance of seeing the world
and our business through many different lenses. We are building a
team as diverse as the world we serve. So, show us what you are
made of. Show us the smart stuff, the tough stuff, the bold,
beautiful and brave stuff. Because who you are is what we need.
* Hybrid Role
Customer service, sales, customer issue resolution- 75%
Basic vehicle service tasks, Oil, tires, fluids- 25%
Store operations, opening/closing, inventory, displays- as needed
basis
* Growth and career development role
May assist Manager or act as Manager-On-Duty in certain
circumstances or to support development
Will learn all aspects of store operations and flex between
front/back shop tasks
* High School Diploma or equivalent
Valid automobile driver's license
Customer service and career growth mindset
Ability to complete required store education courses and modules
required for this position
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
* Preferred
* 2-year degree or non-traditional education through training
program completion, certification, or other exhibiting the growth
mindset that is needed in this candidate
Previous consumer retail sales experience
Previous automotive experience a plus
Previous management/supervisory experience a plus
* Sign-on bonus for new teammates only
Keywords: Bridgestone Corporation, Schaumburg , Sales and Service Specialist, Sales , Schaumburg, Illinois
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here to apply!
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