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Full-Time Sales Associate

Company: Express
Location: Schaumburg
Posted on: September 23, 2022

Job Description:

Location: ____Woodfield Mall______The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.Flawless ExecutionMaintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.Follow company policies and procedures to ensure the safety of all our associates and customers.Assist with product launch changes according to company SOP.Provide a Great Customer ExperienceDeliver on all aspects of the customer experience model.Process transactions quickly and accurately reducing the customer's wait time.Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.Other essential functions may occur as directed by your supervisor.Essential QualificationsEducation: High School or EquivalentYears of Experience: 0-2 of relevant job experience - minimum 6 monthsProficient in use of technology (iPad, registers)Meets defined availability criteria, including nights, weekends and non-business hoursMeets physical requirementsPreferred Qualifications (skills And Abilities)Previous retail experience preferredCustomer service skills and ability to interact with customersStrong verbal and written communication skills specifically with customers, sales leadership team and associatesDemonstrated collaborative skills and ability to work well within a team

Keywords: Express, Schaumburg , Full-Time Sales Associate, Sales , Schaumburg, Illinois

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