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Full Time Sales Lead

Company: Express
Location: Schaumburg
Posted on: September 23, 2022

Job Description:

QualificationsEssential Qualifications Education: High School or Equivalent---At least 1-2 year of relevant experience---Meets defined availability criteria, including nights, weekends and non-business hours---Proficient in use of technology (iPad, registers)---Meets physical requirements---Ability to effectively communicate with customers, peers and supervisors---Demonstrated collaborative skills and ability to work well with a team---Ability to multitask and handle multiple customers and/or processes at onceResponsibilities---The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers---Talent Assist in developing and motivating associates to maximize sales potential Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards---Partner with Store Management to provide feedback on associate performance---Assist in training associates on store operations, product, policy, and procedures---Execution Execute action plans that optimize results Execute all aspects of daily store operations---Ensure appropriate associate coverage to create a great customer experience---Oversee and authorize the checkout experience---Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store---Monitor and analyzes the customer service provided by team members---Build an effective schedule with the right associate in the right place at the right time---Experience Promote and support an environment focused on delivering great in-store customer experiences---Effectively resolves customer service issues to a positive outcome---Lead and models our customer experience model---Display expert knowledge of product, company policies, promotions, loyalty programs---Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc---Other essential functions may occur as directed by your supervisor---Demonstrated sales accountability

Keywords: Express, Schaumburg , Full Time Sales Lead, Sales , Schaumburg, Illinois

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