Hyatt Regency Schaumburg Full-Time Front Desk Agent

Company: Marcus Hotels & Resorts
Location: Schaumburg
Posted on: May 16, 2023

Job Description:

** Hyatt Regency Schaumburg Full-Time Front Desk Agent******The Hyatt Regency Schaumburg is an upscale hotel located across from the Woodfield Mall and just 15 minutes from OHare. The Hyatt Regency Schaumburg was recently renovated to satisfy a discerning clientele who share a common need for value without sacrifice. An integral part of the Hyatt Regency Schaumburgs success will be attributed to this position with a hands on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg. **We are immediately hiring a Full-Time Front Desk Agent.****POSITION PURPOSE:** Greet and registers hotel guests, provide prompt and courteous service and close out guest accounts upon completion of stay. **We Offer the Following Benefits:*** Free Shift meal * Travel, dining and movie discounts * Health, Dental & Vision coverage and Life insurance * Short-term and Long-term Disability pay * Dividend Reinvestment Program * Matching 401K **ESSENTIAL FUNCTIONS:**- Input and retrieve information routinely from computer systems with electronic and numerical codes. - Make appropriate selection of rooms based on guests' needs. - Promptly answering telephone in professional and clear manner. Input all information into computers to communicate guest requests and complaints - Answer guest questions regarding area or hotel, outlet information and services. **POSITION REQUIREMENTS** : - Ability to access and accurately input information using a moderately complex computer system. - Able to understand menus and special promotions, and communicate with guests, resolving any guest satisfaction issues. - Ability to stand and move throughout the front office and continuously perform essential job functions. - Ability to read, listen, and communicate effectively in English, both verbally and in writing. Equal Opportunity EmployerHotels? Illinois, Schaumburg, Hyatt Regency Schaumburg???? Front Office???? Post Date: Feb 15, 2022

Keywords: Marcus Hotels & Resorts, Schaumburg , Hyatt Regency Schaumburg Full-Time Front Desk Agent, Sales , Schaumburg, Illinois