Patient Services Representative
Company: Westside Children's Therapy
Location: Schaumburg
Posted on: May 17, 2023
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Job Description:
*Position Summary:*
Patient Service Representatives are the face of Westside. At
Westside, Patient Representatives welcome and meet with every
patient and family that enters our clinic. As a Patient
Representative you will be responsible for collecting co-pays,
scheduling patient appointments, managing therapist treatment
schedules, and communicating essential information to department
leads regarding changes to the patient's schedules, billing or
insurance information.
*Who You Are:*
* Compassionate and empathetic communicator
* Collaborative spirit who enjoys supporting and working with a
team
* Effective problem solver who identifies opportunities for
improvements and growth
* Organized and detailed, with the ability to effectively manage
multiple patient files
* Tech savvy with a passion for technology and efficiency
*What You'll Do:*
* Patient Scheduling
* Collect co-pays and provide patients and families with updates on
their invoices
* Manage patient appointments and regulating therapist
schedules
* Update and maintain patient information
* Answer patient inquiries and phone calls
* Assist with patient intake process and collaborate with referral,
billing and intake teams
* Establish and maintain relationships with patients and their
families
* Ensure all visitors to the clinic are authorized, greeted and
provided excellent service
* Manage patient follow and experience by assisting with kiddo
arrivals and departures
* Maintaining a clean and welcoming environment at the front of the
clinics
*What You'll Bring:*
* Patient Scheduling
* Collect co-pays and provide patients and families with updates on
their invoices
* Manage patient appointments and regulating therapist
schedules
* Update and maintain patient information
* Answer patient inquiries and phone calls
* Assist with patient intake process and collaborate with referral,
billing and intake teams
* Establish and maintain relationships with patients and their
families
* Ensure all visitors to the clinic are authorized, greeted and
provided excellent service
* Manage patient follow and experience by assisting with kiddo
arrivals and departures
* Maintaining a clean and welcoming environment at the front of the
clinics
*What You'll Get:*
* Patient Scheduling
* Collect co-pays and provide patients and families with updates on
their invoices
* Manage patient appointments and regulating therapist
schedules
* Update and maintain patient information
* Answer patient inquiries and phone calls
* Assist with patient intake process and collaborate with referral,
billing and intake teams
* Establish and maintain relationships with patients and their
families
* Ensure all visitors to the clinic are authorized, greeted and
provided excellent service
* Manage patient follow and experience by assisting with kiddo
arrivals and departures
* Maintaining a clean and welcoming environment at the front of the
clinics
*Who We Are:*
Westside is a culture first organization that cares foremost how
our Patient Service Representatives feel on a daily basis. We
foster a safe environment where employees are free to be
themselves, make mistakes, ask for help when they need it, and
experience the power of working on high-functioning teams. Above
all, we aim to meet our mission of changing kids' lives. As an PSR
with a wear-it-on-their-sleeves passion for working in an
outpatient pediatric clinic, we think you'd be a great fit!
_Westside Children's Therapy is an Equal Employment Opportunity
employer and does not discriminate on the basis of actual or
perceived race, color, creed, religion, national origin, ancestry,
citizenship status, age, sex or gender (including pregnancy,
childbirth and pregnancy-related conditions), gender identity or
expression (including transgender status), sexual orientation,
marital status, military service and veteran status, physical or
mental disability, genetic information, or any other characteristic
protected by applicable federal, state or local laws and
ordinances._
Job Type: Full-time
Pay: $40,000.00 - $43,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Healthcare setting:
* Clinic
Medical specialties:
* Pediatrics
Schedule:
* Day shift
* Evening shift
* Monday to Friday
* No weekends
Work Location: One location
Keywords: Westside Children's Therapy, Schaumburg , Patient Services Representative, Sales , Schaumburg, Illinois
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